Shipping policy

🚚 SHIPPING POLICY

JUSTEX BRANDS LLC — SHIPPING POLICY Effective Date: March 30, 2026 4143 Crystal Lake Drive, Deerfield Beach, Florida 33064 info@justexbrands.com | justexbrands.com | 754-333-1329

OVERVIEW

At Justex Brands LLC we are committed to getting your order to you as quickly and safely as possible. Please read our Shipping Policy carefully so you know exactly what to expect after placing your order.

SECTION 1 — ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation
Orders placed on weekends or holidays will be processed the next business day
You will receive an order confirmation email immediately after purchase
You will receive a shipping confirmation email with tracking number once your order ships
During high volume periods processing may take up to 5 business days

SECTION 2 — SHIPPING TIMES

Please note that shipping times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, customs, and other factors outside our control.

Domestic United States:

Standard Shipping: 7–15 business days
Expedited Shipping: 5–10 business days (where available)

International Shipping:

Standard International: 14–30 business days
Delivery times vary by country and customs processing

SECTION 3 — SHIPPING RATES

Free Standard Shipping on all domestic US orders
International shipping rates are calculated at checkout based on destination and order weight

SECTION 4 — ORDER TRACKING

Once your order ships you will receive a confirmation email containing your tracking number. You can use this tracking number to monitor your delivery status at any time.

To track your order:

Check your shipping confirmation email for your tracking number
Visit the carrier website and enter your tracking number
Contact us at info@justexbrands.com if you need help tracking your order

Please allow 3–5 business days after receiving your tracking number for tracking information to update in the system.

SECTION 5 — SHIPPING CARRIERS

Justex Brands LLC ships using the following carriers depending on your location and order:

AliExpress Standard Shipping
ePacket
USPS
Other international carriers as appropriate

SECTION 6 — CUSTOMS, DUTIES & TAXES

For international orders:

Customs fees, import duties and taxes are the responsibility of the customer
These charges are not included in our product prices or shipping rates
Justex Brands LLC has no control over customs processes or fees
We are not responsible for delays caused by customs clearance

SECTION 7 — INCORRECT SHIPPING ADDRESS

Please ensure your shipping address is correct at the time of checkout. Justex Brands LLC is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address contact us immediately at info@justexbrands.com within 24 hours of placing your order.

SECTION 8 — LOST OR STOLEN PACKAGES

Justex Brands LLC is not responsible for lost or stolen packages after confirmed delivery. If your tracking information shows delivered but you have not received your package: